Post-launch retainers with real uptime monitoring and someone actually watching — so problems get caught and handled, not discovered by your users first.
The same monitoring discipline running live on this site's own homepage is what a retainer points at your product — not a promise, something you can actually go look at.
What's live now, what's already fragile, and what “someone actually watching” should mean for your specific product.
A clear, agreed scope for what's monitored and what a response looks like — not a vague, open-ended promise.
Uptime and error monitoring pointed at your actual product, with real alerting behind it — not a dashboard nobody checks.
Incident response when something breaks, plus the smaller maintenance work — dependency updates, security patches, small fixes — that keeps a live product healthy in between.
Who this fits: Teams who've already shipped — with us or elsewhere — and don't want to carry the operational burden themselves, or who've been burned before by an agency that disappeared the moment the invoice cleared.
No. That’s the reason this service exists — post-launch retainers with real monitoring and a real uptime commitment, so if something breaks at 2am, someone actually notices before your users have to tell you.
Either. If someone else built it, we'll spend real time understanding it first — reading the code, understanding the infrastructure — before taking on responsibility for keeping it running.
Monitoring catches it, the right person gets alerted, and it gets investigated and fixed — not queued behind a generic support ticket system. Exactly what that response looks like is part of what gets scoped in the retainer agreement upfront, not left vague.
Scoped and agreed upfront, same commitment as everything else here — no surprise hourly billing because a bad week happened.
Tell us what you're building — we'll scope it, quote it, and get moving.